Blog | Jacksonville, NC | Airflow Masters Heating & Cooling

REVIEWS

What Our Customers Say

"James called right away this morning and was able to send someone to fix my HVAC within hours. This business has been wonderful for installation and service calls. I have nothing but positive things I can say about them. Recommended 10/10"

"Mike from this business was awesome. He had to come out three times, once to evaluate, the second time to install the parts he ordered, and the third time because there was a wiring issue that he was unaware of. But in the end both our heat and AC are working immaculately. 10 out of 10 would recommend him and this company."

"We needed a full replacement of our split HVAC system and, after calling over 10 companies in Jacksonville, ended up going with Airflow Masters. They were reasonably priced, professional, answered all of my many questions, and made the process incredibly simple. We are extremely grateful and very happy with their services. Definitely will be recommending them in the future!"

Airflow Masters Heating & Cooling

4.9

Based on 316 reviews

21:27 15 Aug 23

19:59 15 Aug 23

14:35 14 Aug 23

Our Tech James diagnosed promblem quickly and took care of issues without any hassle. Great Job and thanks for quality service.

Gabriella Rooks

20:39 12 Aug 23

Eric Muniz

18:58 12 Aug 23

We have been using Airflow Masters for a little over three years now and the experience has being great, excellent staff James and his crew are very easy to work with and they offer a maintenance plan that is terrific. They are very professional and tend to your requests which is awesome. Keep up the good work, if you're looking for HVAC crew or company look no further these are your to go crew

D K

17:20 08 Aug 23

Airflow Masters and Mike were quick and professional. HVAC died in 90+ degree temps and they got out same day to take care of us. Highly recommended!

Kory Brooks

19:16 18 Jul 23

I returned from deployment with my AC not working. No one was able to schedule an appointment the same day except for Airflow Masters. Technician came and had my AC running in about an hour. Great service…. Reasonable price!

Ocean Breeze

21:20 05 Jul 23

I called Airflow Masters in the morning about supposedly degraded performance of my AC units. The owner explained that it could well be normal given the hot weather laterly. I insisted on getting someone come over to take a look. Technician Vince was sent to my house in the afternoon. He checked both AC units and found that one unit needed about a pound of Freon refill. Vince gave me a quote which is quite reasonable and the job was completed in less than 30 minutes.I get suspicious whenever a company is trying hard to sell me something. It is definitely not the case here with Airflow Masters. They have earned a very satisfied customer!

Matthew Brooks

13:06 05 Jul 23

James was great, showed up when he could have rescheduled. He was very knowledgeable and honest and informative. The price was great and he fixed our issue. We will definitely be using this company again and will be requesting James again. Thsnk you James and Airflow Masters!

Ashley Bui

17:55 28 Jun 23

We called on Monday for servicing and expressed we would not be available after 3pm, at which we were told there would be no problem and they would be there before 3. The person never showed up and about 4pm stated they were on their way; obviously nobody was home so it was rescheduled to today between 9 and 10am. Nobody showed up until about noon. The charge was $460 to add coolant and unclog a pipe that per the technician could have been done by us had the person expressed that before completing the service. I’m more agitated by the no show and late show since that affected my husband’s inability to sleep between his night shifts.Would not use this company again as there is no regard for customers’ time.

What Our Customers Say

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